Our goal is 100% customer satisfaction. In general, unworn and unused products can be exchanged within 15 days of delivery. If a product is defective, it may be exchanged for a new product, which will be shipped to you at no additional charge. All custom orders are non-refundable.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
To return any Reel Fishy purchase by mail, please send to:
Reel Fishy Apparel
112 Coastal Oak Circle
Ponte Vedra Beach, FL 32082
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Upon arrival, if your items have a defect of any kind, we will be happy to exchange the product at no additional cost to you. We strive to provide great service and thank you for your business.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If you have further questions please contact us at GoFish@ReelFishyApparel.com or 904-834-3383.